FAQs

About Payments

Do Prices Include GST?
Yes all prices shown on our website include GST. You will receive a tax invoice with your purchase.

How can I pay for my order?
As you move through our checkout process you will be presented with your options. Currently these are to pay by a direct bank deposit directly into our account, or by using your credit card through EWAY which is our secure online payments system. For your convenience we also accept PAYPAL.

About Deliveries

How will my item be delivered?
At Active Auto Superone Auto it is always our aim to get your item to you in the most prompt and efficient way. Smaller sized items or orders will be sent to you by Australia Post whilst larger items may sometimes be sent by either Australia Post or our preferred courier company.

My order has not turned up?
We pride ourselves in despatching items usually by the next business day after your payment. The method of shipping being used and your location will determine just how long it will take for something to get to you.
If you feel it has been an unreasonable amount of time and you have allowed for weekends and possible holiday periods then please contact us at info@superoneauto.com.au

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